Smith Automotive
997 Livingston Road, Crossville
-
I had to have the rear axle and differential replaced on my (late) dad's 2014 F-150 XLT 4WD 5.0L.
The original owner of it hauled horses and the seal busted and leaked and it was somewhat expensive $3,690 but it has a unlimited mileage … More 3year warranty with new axle and differential! I could have saved a $1,000 but it had a 25,000 mile warranty and it was all rebuilt as new axle with new differential..which is ultimately cleaned,inspected and rebuilt unless u buy all the parts actually new and build it which will cost even more part by part. I am glad to have my truck back now as it was left to me and it is smooth driving and new rear shocks. Over all so far very happy..I do not plan on getting rid of the truck anytime soon and besides who can afford to buy a new or new used truck for $45,000- $90,000 this day and age? -
I just arrived in Tennessee from Oregon and my service light came on. Googled auto shops in the area and found Smith Automotive. Called them and they got me in and out within the hour, price was absolutely reasonable, and I feel beyond … More blessed to have found them so I can finish my journey with confidence. They are the most kind and genuine people; truly knowledgeable mechanics and earth angels! If you’re in the Crossville area please support this local business!
-
Tracy and his staff are just amazing!!! They are not pushy in sales and great about communicating what is urgent and what can wait a little longer.
-
Very helpful staff, reasonable prices. Obviously doing something right when they are always packed with work but will take time out from what they are doing to answer questions. Highly recommend
-
My 2002 Jeep Grand Cherokee developed an Electrical Problem involving passenger side mirror, Windows, Doors, and Hatch stayed Locked, which Dealership Wouldn't Touch.I Took it to Tracy which After looking at It, said He Could Fix … More It. And Two Hours Later IT WAS FIXED. Back to normal Operation. I Am now Convinced That I Have A Great mechanic and Shop,and Will be Returning for My Repairs. Thanks Tracy and Employees.
Larry. -
My old truck was in an accident. Tracy was nice enough to squeeze in and replace the steering box, and do a front end alignment. The old truck has driven this good in a long time. I'd recommend them to anyone looking for up front, … More honest work...
-
I moved to Crossville TN in June of 2021. I looked for a credible and reliable automotive shop to establish a relationship with that I could trust. I found Smith automotive after speaking with a few people. I met Tracy the owner and explained … More to him that I wanted to establish a relationship with a mechanic as I have a 1968 c10 project truck and a 2018 Wrangler JLU.
Tracy has went above and beyond when working on both of my vehicles. My jeep needed the camshafts replaced as a factory recall. After speaking to two different dealerships, it was clear that I wanted Tracy to perform the recall work as I didn't feel comfortable with the other people I spoke with about the problem. Tracy had already performed modifications to the suspension on my c-10 and maintenance on my Jeep. I have always been very satisfied with the professional and timely work that his shop puts out.
I should add that before I moved here my stepson was my mechanic so I have come to expect being treated like family. I have to say that Tracy and his employees treat me as part of the family and I know I can rest assured that when I go in with a problem they will take care of it as it was their own vehicle.
I am very happy with the service I receive at his business and count myself lucky as I have found a honest and trustworthy mechanic I can count on. -
Very knowledgeable and helpful. They actually didn't do the repairs on our vehicle but they sent me directly to where I needed to go to have the work done and I wouldn't have known that it was covered under a recall if it wasn't … More for these folks
-
Did an excellent job on my 3 1/2 inch Rough Country lift kit. Great rates and service. Will definitely use them again if I need anything else done!!
-
Bought and installed a rough country lift kit and turned out amazing! Great work and in amazing time! Definitely will be back!
-
Smith automotive was highly recommended to me by a friend, and I am beyond pleased with there quality work and customer service, my vehicle was in and out in one day and done right the first time with very fair pricing. I would reccomend … More anyone with car trouble to go see tracy Smith at Smith automotive, awesome people! -
They are the best you will find very pleased with them have done a lot of work on my vehicle I will not take my vehicle to anyone else thanks so much you guys are the best -
I came into Smith Automotive for the first time with a very difficult & time consuming repair. As the job unfolded many unforeseen difficulties developed yet failing to overcome these obstacles was NOT an option for the owner, Tracy. … More He persevered and accomplished the task with skill, patience, and a great attitude. In addition he was fair with me on the labor cost. I highly recommend Smith Automotive for your next repair to get the job done right and with care! -
I'm a retired ASE mechanic and finding a shop I can trust is a very big deal for me. I stopped and talked to them about my A/C and made an appointment for the next day. I got my car there and they were ready for me within a few minutes … More of my appointment time "Punctuality". They took my car in and checked it over then called me out to see what they had found so I could see it for myself "Professionalism". They told me what it would cost for the parts and they could fix it right away if I wanted them to....they also told me that the problem I had was a common one they saw with the make of vehicle I had and that the part to fix it was an OEM style part that has since been discontinued but there was no upgrade from what they knew. Considering the car is almost 20 years old and the part lasted that long I was confident the original replacement would last as long as I was likely going to have the car. It took them about an hour total to fix my car and the price was considerably less than what I had expected it to be "Value". They found a part on my car that was missing a couple nuts and bolts and was making a rattling noise and fixed it as well. The A/C was blowing hot air when I took it in and was blowing so cold I took it out that I had to turn the heater on "Quality". After talking to him and getting a feel for his knowledge in making repairs of any kind I would highly recommend them for any and all repairs one might need for their car or truck. I couldn't be happier with the work performed and will not hesitate to take my car in to them for it's future needs. -
Very good help me solve the problem, thank you very much -
I can’t put into words how great this place is! Not only have they been wonderful with taking care of my car but they also really do care about their customers! I had to drop my car off over night and wasn’t able to find a ride and they … More did not hesitate to offer a ride! They really do go out of their way to make sure that not only your car safe and taken care of but that you are as well! -
Tracy was great my car broke down on the way to North Carolina and it was a bit later in the day he still stayed over the time they close to make sure me and my girlfriend could get back on the road same day. Great people def give them … More a shot -
I have taken vehicles from a 80's model pick up trucks with big blocks to a 2012 Volkswagen with turbo. They have fixed it all. Great friendly people that take extra care to take care of their customers. Always a great experience. … More -
Took my work van to Smith Automotive they diagnosed it and fixed it in no time flat. I was back on the road working very reasonable price and very professional and knowledgeable staff. I would not hesitate to take any of my vehicles back … More to Smith Automotive.
